NO REFUNDS OR EXCHANGE
All Are Sales Final
All items purchased from Untouchable Apparel are considered final sales.
We do not offer refunds or exchanges under normal circumstances.
EXCEPTIONS FOR CRITICAL MISTAKES
We will only consider refunds or exchanges in the following cases:
Incorrect item shipped (e.g., wrong size, color, or product).
Significant defects in the product that affect its usability.
HOW TO REPORT AN ISSUE
Contact Us:
If you believe there has been a mistake with your order, please contact us immediately at info@untouchableapparel.store with your order number and a detailed description of the issue, including any relevant photos.
RESOLUTION PROCESS
We will review your concern and, if the mistake is confirmed, we will work with you to correct the issue.
Possible solutions may include a replacement, repair, or other appropriate measures.
Please allow 2-3 business days for us to assess the situation and provide a resolution.
STAYING IN CONTACT
We value our customers and are dedicated to ensuring your experience with us is positive.
If you have any concerns or questions about your order, please don’t hesitate to reach out.
We are here to assist you and will work with you to resolve any issues.
More Information:
Email: info@untouchableapparel.store
Phone: +1 (336)-777-2875
FINAL SALE ITEMS
Please note that all items are considered final sale unless a critical mistake has been made on our part.